Terms & Conditions

User Agreement
Terms and Conditions

1-    Introduction
Welcome to the website (the "Site"). These terms and conditions ("Terms and Conditions") apply to the Site, IVET Market Group and its related subdomains, sites, services and tools (the "Site"),  and all of its divisions, subsidiaries, and affiliated operating internet sites which reference these Terms and Conditions.

By accessing the Site, you confirm your understanding of the Terms and Conditions, and you agree to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions of use, you should not use this website. The Site reserves the right, to change, modify, add, or remove portions of these Terms and Conditions at any time. Changes will be effective when posted on the Site, with no other notice provided. Please check these Terms and Conditions of use regularly for updates. Your continued use of the Site, following the posting of changes to these Terms and Conditions of use, constitutes your acceptance of those changes.

Before you may become, or continue to be, a member of the Site, you must read, agree with, and accept this User Agreement and's Privacy Policy (the "Privacy Policy"). You should read this User Agreement and the Privacy Policy, and access and read all further linked information referred to in this User Agreement, as such information contains further terms and conditions that apply to you as a user of Such linked information, including but not limited to the Privacy Policy, is hereby incorporated by reference into this User Agreement.

2-    Use of the Site
We grant you a non-transferable and revocable license to use the Site, under the Terms and Conditions described, for the purpose of shopping for personal items sold on the Site. Commercial use or use on behalf of any third party is prohibited, except as explicitly permitted by us in advance. Any breach of these Terms and Conditions shall result in the immediate revocation of the license granted in this paragraph without notice to you.


Certain services and related features, that may be made available on the Site, may require registration or subscription. Should you choose to register or subscribe for any such services or related features, you agree to provide accurate and current information about yourself, and to promptly update such information if there are any changes. Every user of the Site is solely responsible for keeping passwords and other account identifiers safe and secure. The account owner is entirely responsible for all activities that occur under such password or account. Furthermore, you must notify us of any unauthorized use of your password or account. The Site shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.

During the registration process, you agree to receive promotional emails from the Site. You can subsequently opt out of receiving such promotional emails by clicking on the link at the bottom of any promotional email.

3-    Account and Registration Obligations
When you register as a member of the Site you have been or will be required to provide certain information and register a username and password for use on this Site.

Without prejudice to any other rights and remedies of under this User Agreement or at law, has the right to indefinitely suspend, limit or withdraw your access to the Site and / or your membership of the Site. may (in its sole discretion and at any time), make any inquiries it considers necessary (whether directly or through a third party), and request that you provide it with further information or documentation, including without limitation, to verify your identity and / or ownership of your financial instruments. Without limiting the foregoing, if you are a business entity or registered on behalf of a business entity, such information or documentation may include your trade license, other incorporation documents and / or documentation showing any person's authority to act on your behalf. You agree to provide any information and / or documentation to upon such requests. You acknowledge and agree that if you do not,, without liability, may limit, suspend or withdraw your access to the Site and / or your membership of the Site. We also reserve the right to cancel unconfirmed / unverified accounts or accounts that have been inactive for a prolonged period of time.

4-    Electronic Communications
You agree that we may communicate with you by email or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing. requires your agreement during the registration process to send you promotional emails to let you know about any new changes, features or promotional activities added to the Site. If, at any time, you decide that you do not wish to receive promotional emails, you can opt out of receiving such promotional emails by clicking on the link at the bottom of any such email.

5-    User Submissions
Anything that you submit to the Site and / or provide to us, including but not limited to, questions, reviews, comments, and suggestions (collectively, "Submissions") will become our sole and exclusive property and shall not be returned to you. In addition to the rights applicable to any Submission, when you post comments or reviews to the Site, you also grant us the right to use the name that you submit, in connection with such review, comment, or other content. You shall not use a false email address, pretend to be someone other than yourself, or otherwise mislead us, or third parties, as to the origin of any Submissions. We may, but shall not be obligated to, remove or edit any Submissions.

6-    Order of Acceptance and Pricing
Please note that there are cases when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any given time. You may be asked to provide additional verification or information, including but not limited to phone number and address, before we accept the order.

7-    The Site May Not be used to Order Items in Bulk for Resale
We are determined to provide the most accurate pricing information on the Site to our users; however, errors may still occur, such as cases when the price of an item is not displayed correctly on the website. As such, we reserve the right to refuse or cancel any order. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.

8-    IVET SafePay
The IVET SafePay system means that payment for items on the Site may be made online or Cash On Delivery ("COD") (or other payment methods which may make available on the Site from time to time) .

By providing COD payment facility, is merely facilitating online payments for buyers, but is not involved in the process of buying and selling items on the Site. All sales and purchases on the Site continue to be bipartite contracts between the buyer and the seller of an item(s) and is not responsible for any non-performance, breach or any other claim relating to or arising out of any contract entered into between any buyers and sellers, nor does have any fiduciary duty to any user. You acknowledge and agree that will hold your funds at your own risk.

9-    IVET Policy Features of Returns and Exchanges

1.    IVET understand that there may be times when you want to return something you’ve bought some items online and IVET people are here to help you out.
Within 15 days of receiving your order, you need to send an email to IVET Customer Care team at: [email protected] with your order number, mentioning the items you wish to return. After 15 days IVET will not accept any returns.

2.    In case the item you received is damaged or defective, you could return an item in the same condition as you received it with the original box and/or packaging intact within 48 hours. Once we receive the returned item, IVET quality control team will inspect it and if the item is found to be defective or damaged, we will process the refund along with any shipping fees incurred or issuing a store credit or a refund to place a new order, however, you need to notify our customer care team within 48 hrs.

3.    If you change your mind before receiving your item, just call IVET Customer Care to cancel your order and IVET will process the refund along with any shipping fees applied. If you wish to return the item after receiving it, you have up to 15 days to return them, keeping the below rules in mind:

4.    In case of return of any discounted item, the same amount will be refunded and not the full price. IVET will arrange one collection (additional charges might apply) for the item(s) you want to return and bring it back to IVET warehouse for inspection.

5.    The following items cannot be returned: tights, stockings and socks; leggings; underwear (panties, thongs and boxers) and jewelry, bikini bottoms, swimsuits, beauty products and items with sealed packaging that’s been opened.

6.    All items must be in the original packaging and unused with its tags.

7.    In case of returning the items purchased during "buy X get X free" promotion per, you are required to return all the items included in the offer, once the inspection of the returned items is completed, the amount is credited to your account, which is not transferable to another account/e-mail due to security reasons.

8.    Once the inspection of the returned items is complete, IVET will refund of equal value to the items returned and excluding any shipping or other costs.

9.    The Method of Refund depends on the payment method used to place the order subject to the following conditions and term for refunds.

9.1.    Card and Visa Checkout Payments and the payments made with debit or credit cards can have the funds returned to the original card used to make the payment within 5 - 8 calendar days of our Customer Care team confirming the return.

9.2.    PayPal Payments

Payments made through PayPal can have the funds returned to the PayPal account that was used to make the payment within 5 - 8 calendar days of our Customer Care team confirming the return.

9.3.    Cash-on-Delivery Payments

There may be situations in which you were not able to return items within the 15 days, in such cases please contact our Customer Service Team at: [email protected] or through the  Complaint and Return/Exchange Form. The return shipment must include printed and filled Complaint and Return/Exchange Form with an original receipt/purchase invoice. Complaints are handled on case by case basis. However, all acceptable returns as per Consumer Protection Laws will honor the outlined duration.


10-    Trade Marks and Copyrights
All intellectual property rights, whether registered or unregistered, in the Site, information content on the Site and all website designs, including, but not limited to, text, graphics, software, photos, video, music, sound, and their selection and arrangement, and all software compilations, underlying source code and software, shall remain our property. All content on the Site is also protected by copyright as a collective work under UE copyright laws and international conventions. All rights are reserved.

11-    Breach of User Agreement
Without prejudice to any other rights and remedies of under this User Agreement or the UE laws or any other laws, or otherwise, may immediately and without liability: limit your activity, remove your bids, end your listings, warn other users of your actions, temporarily / indefinitely suspend, limit or withdraw your membership, and / or limit or withdraw your access to the Site:

•    If you breach this User Agreement;
•    If is unable to verify or authenticate any information you provide; or
•    If believes (in its sole discretion) that your actions may cause legal liability for you, or other users or may, at any time, at its sole discretion, reinstate suspended users. A user that has been indefinitely suspended or had their membership withdrawn may not register or attempt to register with or use the Site in any manner whatsoever until such time that such user is reinstated by Notwithstanding the foregoing, if you breach this User Agreement reserves the right to recover any amounts due and owing by you to or any losses and damages caused by you to and to take such steps including legal action and / or the initiation of criminal proceedings against you as in its sole discretion deems necessary. Our failure to act with respect to a breach by you or others does not constitute a waiver of's right to take any actions with respect to that, or subsequent or similar breaches. does not guarantee that it will take action against all breaches that there may be of this User Agreement.

12-    No Warranty provides the Site and its services on an "as is" and "as available" basis without any representation or endorsement made and without any warranty or guarantee of any kind whether express or implied, including but not limited to warranties of title, merchantability, fitness for a particular purpose, compatibility, security, accuracy and non-infringement. makes no representations or warranties about the accuracy, reliability, or completeness of any content, information, software, text, graphics, links or communications provided on, or through the use of, the Site or that the operation of the Site will be error free and / or uninterrupted. makes no warranty that defects will be corrected or that the Site or its servers are free of viruses or anything else which may be harmful or destructive. The nature of Internet communications means that this Site may be susceptible to data corruption, interception, non-availability and delays. The Site may also be unavailable from time to time due to repairs, maintenance or development work. You agree that has no obligation to provide support for the Site. You expressly agree that you use the
Site at your own risk.

13-    Limitation of Liabilities
To the extent permitted by law,, its officers, employees, agents, affiliates and suppliers shall not be liable for any loss or damage whatsoever whether direct, indirect, incidental, special, consequential or exemplary, including but not limited to, losses or damages for loss of profits, goodwill, business, opportunity, data or other intangible losses arising out of or in connection with your use of the Site, its services or this User Agreement (however arising, including negligence or otherwise and whether or not has been advised of the possibility of such losses or damages).

If you are dissatisfied with the Site or any content or materials on it, your sole exclusive remedy is to discontinue your use of it. Further, you agree that any unauthorized use of the Site and its services as a result of your negligent act or omission would result in irreparable injury to and shall treat any such unauthorized use as subject to the terms and conditions of this User Agreement.

14-    Transfer of Rights and Obligations
You hereby grant the right to, and irrevocably acknowledge and agree that may at any time, transfer all or any part of its rights, benefits, obligations or liabilities (whether express or assumed) under this User Agreement to any of its affiliates without requiring your further specific agreement. agrees to use all reasonable endeavors to provide notice to you of any transfer by way of a posting on the Site. You may not at any time, without the prior written consent of, transfer all or any part of your rights, benefits, obligations or liabilities (whether express or assumed) under this User Agreement without the prior written consent of

15-    General
If any clause of this User Agreement shall be deemed invalid, void or for any reason unenforceable, such clause shall be deemed severable and shall not affect the validity and enforceability of the remaining clauses of this User Agreement. This User Agreement (as amended from time to time in accordance with the terms of this User Agreement) sets forth the entire understanding and agreement between you and with respect to the subject matter hereof.

No person who is not a party to this User Agreement shall have any right to enforce any term of this User Agreement. If this User Agreement is translated into any language other than English, whether on the Site or otherwise, the English text shall prevail.

16-    Governing  Law and Jurisdiction
These Terms and Conditions shall be interpreted and governed by the laws in European Union. Subject to the Arbitration section below, each party hereby agrees to submit to the jurisdiction of the Courts of EU and to waive any objections based upon venue.

17-    Arbitration
If any dispute, claim, controversy or difference (including in relation to any tortious or statutory claim) ("Dispute") arises out of or in connection with or in relation to this User Agreement, including (without limitation) any question regarding the formation, existence, scope, performance, interpretation, validity or termination of this User Agreement or this clause, or any question regarding the legal relationships established by this User Agreement or the consequences of its nullity, then the parties shall first attempt amicably to settle the Dispute through good-faith negotiations over a period of sixty (60) calendar days commencing on the date that a party first sends to the other party a written notice of the Dispute. ODR platform for consumers:
Notwithstanding the foregoing, the Site reserves the right to pursue the protection of intellectual property rights and confidential information through injunctive or other equitable relief through the courts.

18-    Termination
In addition to any other legal or equitable remedies, we may, without prior notice to you, immediately terminate the Terms and Conditions or revoke any or all of your rights granted under the Terms and Conditions. Upon any termination of this Agreement, you shall immediately cease all access to and use of the Site and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this Site in whole or in part. Any termination of this agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination. You furthermore agree that the Site shall not be liable to you or to any other person as a result of any such suspension or termination. If you are dissatisfied with the Site or with any terms, conditions, rules, policies, guidelines, or practices of IVET Clothing Trading LLC in operating the Site, your sole and exclusive remedy is to discontinue using the Site.

Privacy Policy for

Privacy Policy Platforms
This privacy policy is applicable to all of IVET’s customer facing platforms including IVET’s website, and IVET’s mobile applications (“Platforms”). Any reference to “site” or “website” may also refer to platforms interchangeably.

Privacy Policy Changes
This Privacy Policy may be subject to change from time to time. The current version of this Privacy Policy is posted online by IVET.

You should check our Privacy Policy regularly. Your continued use of the IVET website, application and services constitutes your agreement to this Privacy Policy, as amended from time to time.

Your rights
You have rights to your personal data:
1.    You have the right to be informed of any personal data which we may hold or process about you.
2.    You have the right to request access to the personal data which we may hold or process about you.
3.    You have the right to require us to correct any inaccuracies in your data free of charge.
4.    You have the right to ask us to stop using your personal data for direct marketing purposes.
5.    You have the right to ask us to erase your personal data or restrict the processing of your personal data.
6.    You have the right to request us to transfer any personal data which we may hold to you or any other service provider of your choice.
7.    You have the right to lodge a complaint with the supervisory authority.

I hereby confirm that I have read and understood this Privacy Policy. By submitting data to IVET or its agent(s) or by my using of IVET's website, applications or services, I voluntarily and expressly consent to IVET's collection, use, sharing, processing and retention of my data in the manner set out in this Privacy Policy

We have in place appropriate technical and security measures to prevent unauthorised or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the Site, we collect your personal details on a secure server. We use firewalls on our servers. When we collect payment card details electronically, we use encryption by using Secure Socket Layer (SSL) coding. Whilst we are unable to guarantee 100% security, this makes it hard for a hacker to decrypt your details. You are strongly recommended not to send full credit or debit card details in unencrypted electronic communications with us. We maintain physical, electronic and procedural safeguards in connection with the collection and disclosure of your information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorised access to your password and to your computer.

Log Information
Every time you visit any of IVET’s Platforms, information is sent from your browser to our server log files, where it will be saved. The information transferred includes: time and date or visit to our site, which pages were viewed, IP address, URL of site that referred you to IVET, how much information has been stored and which browser you have been using.

Once we have all this information, all IP addresses are deleted or anonymised. Anonymisation means that your IP address is changed in such a way that they either cannot be linked with the original user or can only be linked through extensive research.

The anonymous information stored in this log file is then used to improve the shopping experience on the IVET Platforms by making our navigation more user-friendly, finding errors quickly and directing our server’s capacity to where it is needed most. For example, this information allows us to work out our busiest times and plan enough server power for those times to keep our site running as quickly as possible.

Customer Declaration of Consent
By and in relation to my continuous use of IVET's site, I hereby give my permission for IVET to analyze and use protocol data to develop and optimize their online store.

It is not necessary to accept cookies to visit our Platforms. However, if you would like to place an order or add an item to your shopping basket, you will need to set your browser to accept cookies so you can use the shopping basket and checkout functions.

What are Cookies?
Cookies and flash cookies are small files that are saved on your data carrier which store specific information about your preferred settings and any other data that our system needs when interacting with your browser. Cookies help us to tailor our Platforms to suit you and to reflect your tastes and your browsing habits. They also allow us to save any information you have entered so you don’t have to enter it all again the next time you visit.
Cookies enable our system to recognize that you have visited our Platforms before and to remember which settings (like language preference) and products you preferred. Temporary / permanent cookies have a lifespan, after which they will be automatically deleted. Cookies allow us to collect and analyze data to come up with strategies to improve our Platforms. This makes our Platforms easier for our customers to use and helps us to provide you with personal recommendation of products you may like. Our aim is to offer you a fun, easy shopping experience on our Platforms that is tailored to your tastes.

What kind of cookies does IVET use?
We may use any of the following types of cookies on our Platforms:
1. Session cookies - these cookies are deleted at the end of your browser session and are used to enable you to use our site and its features e.g. “Wishlist” and “Shopping bag".
2. Analytics cookies - these cookies enable us to analyse how you are using our site and come up with strategies to make your shopping experience even better.
3. Customer preference cookies - we use these cookies to remember your product and account preferences to offer you an even more personalized shopping experience. To be able to do this, though, these cookies may remain on your computer even after you have quit the browser.
4. Customer targeting and advertising cookies - we use these cookies to show you ads that are relevant to you based on your preferences. These cookies also enable us to control the number of times you view an ad and gauge the efficacy of our marketing campaigns.

What kind of information is stored in cookies?
The cookies we use are never used to store any personal information. Therefore our cookies cannot be traced back to an individual user. Once a cookie is activated, it is given an ID number, which is solely used for internal reference and cannot be used to identify the user or access any personal information, such as your name or IP address. The anonymised information we receive from the cookies allows us to assess which pages of our site are visited the most and see which products were most popular etc.

What is on-site targeting?
We gather information that could be useful in tailoring our adverts and online offer to our customers. This information is not used to identify you as a user; it is solely used for the optimization of our website. Information collected by our cookies is not stored with our customer’s personal information or order information, it is only used to provide our users with adverts and / or notification of offers and services that are suited to their individual tastes, using click stream analysis (e.g. adverts for reduced trainers if a customer has been browsing our sports shoe selection). Our goal is to provide you with a shopping experience suited to your tastes and shopping preferences.

Does IVET use third party cookies?
Cookies from specific business partners are allowed by us for the purpose of tailoring their adverts to your tastes and browsing habits, so cookies from some of our partners may be stored on your computer when you visit our site. These cookies are temporary / permanent cookies, which will be automatically deleted from your computer at the end of their lifespan (14 days to 2 years). As with our cookies, these third party cookies do not collect any personal information. The data stored is collected at certain times, allowing these companies to see which products have been viewed most frequently but this is done completely anonymously under randomly designated user ID numbers. Therefore, this data will never be pooled with any personal information you have given to us. Third party cookies have the sole purpose of allowing our partners to advertise products that may interest you.

Our website uses retargeting, which allows us to make our online offer more interesting to you. Retargeting technology means we can advertise recently viewed and related products on our partners’ websites, meaning our adverts, even on other companies’ sites, are relevant to what you would like to see. We do this by analysing user behaviour from data collected by our cookies. Even this kind of information is anonymous, with no personal information being stored and no user profiles.

How can I prevent cookies from being stored on my computer?
You can change the settings in your browser to request your permission each time a cookie tries to access your computer. If you would like to accept our cookies but block our partners’ cookies, you can set your browser to block third party cookies.

Usually, your browser’s help section will provide information on how to change your cookie settings.
We recommend only changing the browser settings for your profile on shared computers. The platforms use technology from third party service providers such as Google, Facebook etc., through which data is collected and stored for marketing and optimisation purposes, and data use profiles are prepared under a pseudonym. Cookies may be used for this. Cookies enable recognition of the internet browser. The data collected is not used, without authorization by the person concerned, to personally identify the visitors to this website, and is not collated with personal data on the pseudonym holder. The permission for data recording and storage may at any time be cancelled with ongoing effect.


The Platforms use, for example, Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies, which are text files placed on your computer, to help the website analyse how users use the Site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this, you may not be able to use the full functionality of this website. By using our Platforms, you consent to the processing of data about you by our third party service providers in the manner and for the purposes set out above.

Customer Declaration of Consent
I hereby give permission for my user information to be stored on cookie files and my user information to be used as described here in the above. I also allow these files to remain on my computer after I have ended my browser session so they may be used upon my next visit to the website. I reserve the right to retract this permission by changing my browser settings to refuse cookies.

Data that we collect from you
We may collect various information if you seek to place an order for a product to us on any of our Platforms. We collect and process your data for processing your purchase on our Platforms, and any possible later claims, and to provide you with our services. We may collect your title, name, gender, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, payment card details, or bank account details.

We also collect your device information including device IDs and any other personally identifiable information used to access IVET, to enhance your user experience by making improvements to our Platforms to customize it to your preferences. This information is also used for fraud detection and prevention.

We will use the information you provide to enable us to process your orders and to provide you with the services and information offered through our Platforms and which you request. Further, we will use the information you provide to administer your account with us; handle returns and size change requests; verify and carry out financial transactions in relation to payments you make online, refunds and fraud detection and prevention; audit the downloading of data from our platforms; improve the layout and / or content of the pages of our platforms and customise them for users; identify visitors on our apps and website; carry out research on our users’ demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes.

Subject to obtaining your consent, we may contact you by email with details of other products and services. If you prefer not to receive any marketing communications from us, you can opt out at any time.

We may pass your name, phone number and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier).

Your phone number and email address may be used for notifications regarding order status and announcements of the latest deals and campaigns.

We may use the information we collect to conduct customer service related analyses, train our Customer Service agents, and to provide you with the right customer support so that you receive the best customer experience from IVET.

Payments that you make through our platforms will be processed by our agent. You must only submit to us, or our Agent, the Site information, which is accurate and not misleading, and you must keep it up-to-date and inform us of changes.

Your actual order details may be stored with us but, for security reasons, cannot be retrieved directly by us. However, you may access this information by logging into your account on any of our Platforms. Here you can view the details of your orders that have been completed, those which are open and those which are short to be dispatched and administer your address details, bank details and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.

Legitimate Purpose
We may keep your information even after you have closed your account and are no longer availing our services to detect and prevent fraud, meet our legal / compliance / regulatory requirements, resolve any disputes and enforce our privacy policies, and terms and conditions.

Credit Check and Fraud Prevention
We may use fraud prevention agencies (FPA) to help us make decisions as to whether to accept an order for products on our Platforms. A condensed guide as to how FPAs will use your information is detailed below. If you would like more information about this, or the agencies we use, please contact us.

We will use your data in the following ways:
•    We will search using FPAs for information on those placing orders for products on our platforms.
•    We will use the information provided to us by FPAs to help make decisions about all those placing orders for products on our Platforms.
•    If you provide us false or inaccurate information and we identify fraud, details may be passed to FPAs. (And we have the right to not process orders).

Other uses of your personal information:
We may use your personal information for opinion and market research. Your details are anonymous and will only be used for statistical analysis. You can choose to opt out of this at any time. Any answers to surveys or opinion polls we may ask you to complete will not be forwarded to third parties. Disclosing your email address is only necessary if you would like to take part in competitions. We save the answers to our surveys separately from your email address.

We may also send you other information about us, our Platforms, our other websites, our products, sales promotions, our newsletters, anything relating to other companies in our group or our business partners.

If you would prefer not to receive any of this additional information as detailed in this paragraph (or any part of it) please click the ‘unsubscribe’ link in any email we send to you or email us at …[email protected], requesting us to unsubscribe you from that particular email. Within 7 working days (days which are neither a Friday nor Saturday or (ii) a public holiday anywhere in The United Arab Emirates) of receipt of your instruction, we will cease to send you information as requested. If your instruction is unclear, we will contact you for clarification.

Please note that we will continue to share service level communication with you, even if you opt out of receiving additional information from us. Our service level communication enables us to fulfill our promise to you by communicating your order confirmation, shipment messages etc.

We may further anonymise data about users on our platforms, in general, and use it for various purposes, including ascertaining the general location of the users and usage of certain aspects of the apps or Site or a link contained in an email to those registered to receive them, and supplying that anonymised data to third parties such as publishers. This data is also used for research purposes, systems improvements, Site and app improvements, and offering you the best products. However, that anonymised data will not be capable of identifying you personally.

For any competition, we use data to notify winners and advertise our offers. You can find more details where applicable in our participation terms for the respective competition.

Third Parties and Links
We may share collected personally identifying information (including email addresses) with other companies in our group and for commercial purposes - such as advertising. We may also pass your details to our agents and subcontractors to help us with any of our uses of your data set out in our Privacy Policy. For example, we may use third parties to assist us with delivering products to you, to help us collect payments from you, to analyse data, and to provide us with marketing or customer service assistance. We may exchange information with third parties for the purposes of fraud protection and credit risk reduction. We may transfer our databases containing your personal information if we sell our business or part of it.

Your information may also be shared with companies approved by you e.g. your social media sites. Our platforms may contain advertising of third parties and links to other sites or frames of other sites. Please be aware that we are not responsible for the privacy practices or content of those third parties or other sites, nor for any third party to whom we transfer your data in accordance with our Privacy Policy.
We also target our ads and other marketing content to you while you are on our Platforms based on the information we have on you, your browsing history on IVET, and your previous transactions with IVET.

Other than as set out in this Privacy Policy, we shall NOT sell or disclose your personal data to third parties without obtaining your prior consent, unless this is necessary for the purposes set out in this Privacy Policy, or unless we are required to do so by law.

Use of Facebook Social Plugins
Our Platforms use social plugins (“plugins”) provided by the social network, operated by Facebook Inc. The plugins are identifiable by a Facebook logo or the notice “Facebook Social Plugin”. For a full list of all social plugins and their appearance please see:  /


When you visit a page on our platforms that contains a social plugin, your browser establishes a direct connection to Facebook servers. Facebook directly transfers the plugin content to your browser, which embeds the latter into the website, enabling Facebook to receive information about you having accessed the respective page of the relevant platform. For this purpose, the internet address of the visited site (your IP address included) is transferred to a USA-based Facebook server where the data is stored. This occurs even if you do not have a Facebook account or are not logged into Facebook at the time.

If you are logged into Facebook, your visit can be assigned to your Facebook account. If you interact with the plugins, for example by clicking “Like”, or entering a comment, the corresponding information is transmitted from your browser directly to Facebook and stored by it. The information can also be published on Facebook, and shown to your Facebook friends.

If you are a Facebook member and do not want Facebook to connect the data concerning your visit to our platforms with your member data already stored by Facebook, please log off Facebook before entering our Platforms. You can also block Facebook social Plugins by using add-ons for your browser, like the “Facebook Blocker”.

For information on the purpose and scope of data collection by Facebook and how it is processed and used, as well as your rights in this respect and setting options for protecting your privacy, please visit Facebook’s privacy policy page.

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