Personal data policy


IVET MARKET GROUP operates under the Personal Data Protection Act and Regulation (ЕU) 2016/679 of the European Parliament and European Council from 27 april 2016 on the protection of individuals with regards to the personal data processing and free distribution of such data. 

IVET MARKET GROUP collects and processes your personal data in accordance to Article 6, 1 of Regulation 2016/679 and on the basis of:

o   your explicit consent as a client;

o   fulfilling the obligations of IVET MARKET GROUP under a contract with you;

o   legal obligations, that apply to IVET MARKET GROUP;

o   for the purpose of legitimate interests of IVET MARKET GROUP or a third party.

IVET MARKET GROUP collects and processes the provided personal data for the purposes of performing the contract obligations, including the following purposes - accounting and commercial purposes, ensuring the performance of the contract, information security and protection.

IVET MARKET GROUP Complies with the following rules, when processing your data:

o   Legitimacy и transparency;

o   Relevance to the objectives of use and minimization of collected data;

o   Accuracy and timeliness of the data;

o   Integrity and privacy of the processing of your personal data;

o   Ensuring an adequate level of personal data security.

IVET MARKET GROUP  may process and store your personal data in order to protect the following legitimate interests - fulfillment of its obligations to the National Revenue Agency, Ministry of Interior and other state and municipal authorities.

IVET MARKET GROUP uses your personal information for the following purposes:

o   creation of a website account to identify and provide you with the service;

o   payment processing and accounting - to enable payments and bookkeeping;

o   order processing   - in order the order and deliver the goods from our e-shop to you.

IVET MARKET GROUP personal data processing of all visitors - registered and non-registered visitors: name, address, phone number, e-mail address, IP address etc., which are gathered for identification purposes. Payment information is also collected for the purposes of bookkeeping and fulfillment of the obligations under the contract.

IVET MARKET GROUP does not collect or process sensitive personal data related to data, revealing racial or ethnical origin, political views, religious or philosophical beliefs, membership of trade unions, genetic data, biometrics, health data, or sexual orientation information.

IVET MARKET GROUP stores personal data as long as there is a reason for that. Later on, IVET MARKET GROUP takes the necessary measures to erase and destroy all unneeded data without delays.

IVET MARKET GROUP informs you, that in some cases, the retention period of the data needs to be extended to meet the objectives of the contract, in view of the legitimate interests of the Administrator or the others.

IVET MARKET GROUP may, at its on discretion, transmit all of your personal data to processors for the purposes of data processing in compliance with the requirements of Regulation (ЕU) 2016/679.


Your rights in the process of collecting, processing and storing of your personal data

Right of access

You have the right to require and obtain a confirmation from IVET MARKET GROUP of whether you personal data is being processed.

You have the right to access your data, as well as information related to the collection, processing and storage of your personal information.

IVET MARKET GROUP can provide you with a copy of your processed personal data in an electronic or other appropriate form.

Right of correction and filling in

You have the right to ask from IVET MARKET GROUP to correct inaccurate or incomplete personal data. Registered users can do this themselves by following the link and entering their username and password:

Right to be deleted

You have the right to ask from IVET MARKET GROUP to delete any personal information related to you. IVET MARKET GROUP has the obligation to do so without delays, when any of the following reasons is present:

o   the personal data is no longer required for the purposes for which it was collected and processed;

o   you withdraw your consent for the processing of personal data, if it is based on consent and there is no other legal reason for its storing;

o   your personal data has been tempered with;

o   your personal data must be deleted in order to comply with legal obligations under the EU law or the law of a Member State, which applies to the Administrator;

you can request that your data is deteled at [email protected] e-mail or by filling in  this form.

IVET MARKET GROUP is not obliged to delete your personal data if it is used for storage and processing:

o   in compliance with legal obligations, which require data processing under EU laws or the law of a Member State, applicable to IVET MARKET GROUP;

o   for reasons of public interest in the field of public health;

o   for the establishment, excercise or protection of legal claims.

Right to restrict data processing

You have the right to ask from IVET MARKET GROUP to restrict the processing of your personal data when:

o   processing is illegal, but you do not want your data to be deleted, only to limit its use;

o   IVET MARKET GROUP does not need more personal information for processing purposes, but you require them for protecting your legal claims;

o   question the accuracy of personal data, for a period that allows IVET MARKET GROUP to verify that;

o   you have objected data processing until IVET MARKET GROUP's legal reasons have been proven to have priority over your interests.

Right for transfer of data

If you have given your consent for your data to be processed or it is required for the fulfillment of the contract with IVET MARKET GROUP, or your data is being automatically processed, after identifying yourself to IVET MARKET GROUP, you have the right to:

o   ask from IVET MARKET GROUP to provide your personal data in a readable format and transfer it to another administrator;

o   ask from IVET MARKET GROUP to transfer your personal data to an administrator of your choice, if it is technically possible.

Right to object to processing

You have the right to object personal data processing from IVET MARKET GROUP at any time, if the data is processed for one of the following purposes:

  • data processing for direct marketing;
  • data processing for profiling.

IVET MARKET GROUP will discontinue personal data processing , unless it proves that there are legal reasons for continuing, which have an advantage over the interests, rights and freedom of the individual, or for the establishment, exercise or protection of legal claims.


Your rights if there has been a violation of your personal data security

If IVET MARKET GROUP identifies a violation of your personal data security, which can cause a risk to your rights, you will be informed without any delays, the actions, that have been taken or are about to be taken.

IVET MARKET GROUPis not obliged to inform you, if technical or organizational measures have been taken, regarding the violation of personal data security, if it guarantees that this would not cause a high risk for your rights.

Right for protection

You have the right to file a complaint in the relevant control body or in court, regarding the processing of your personal data.


The right to provide your personal information to third parties

IVET MARKET GROUP may at its own discretion, provide your personal data to other processors for the purposes of data processing in compliance with the requirements of Regulation (ЕU) 2016/679.

IVET MARKET GROUP does not grant, sell, disclose or share personal information to individuals outside of the company, except when it is necessary for providing you with the services you have requested and granted permission to.

This privacy policies applies only to the website, managed and owned by IVET MARKET GROUP. It does not apply to links to other website and data, collected by third parties, who manage other sites and use "cookies".

For the purposes of data processing and providing services, IVET MARKET GROUP may provide data to trused partners,


who work with IVET MARKET GROUP on the basis of a contract and under confidential agreements. Such companies can use the information to allow IVET MARKET GROUP to provide their clients with advertisements. These companies are not allowed to share this information on their own.

If you do not want your information to be sent to IVET MARKET GROUP's partners, you can withdraw your consent HERE.


Security and protection measures

IVET MARKET GROUP undertakes technical and organizational security measures, in order to protect the administered data from manipulations, loss, destruction and unauthorized access by others. Our security measures are constantly being improved in line with the technological improvements.

IVET MARKET GROUP uses technical means for personal data protection from acquisitions or modification by unauthorized individuals, including:

А) SSL security certificate, which encrypts the connection between the website and the end device.

Б) Database protection against unauthorized access.

В) Antivirus programs and programs from unauthorized access protection.

Г) Client profile protection with username and password.

IVET MARKET GROUP is in the process of technical development that will allow anonymization of personal data. This means, that the buyer's personal data (name, address, e-mail, IP address) will be irrevocably replaced  with   GDPR-d-m-yyyy.


Data Protection Officer contact information:

Name of the personal data administrator:


Headquarters and management address: Sofia, Bulgaria, ul. "Akad. Boris Stefanov" № 17, et. 1           

Phone number: 0895 11 21 13; 0894 64 61 01

E-mail: [email protected]


Personal data Protection Officer of IVET MARKET GROUP contact information:

Mailing address: ul. "Akad. Boris Stefanov" № 17, Office 5, Sofia 1700, Bulgaria  

Phone: 0894 64 61 01

E-mail: [email protected]

Contact form: Personal Data


Name of the supervisory authority:

Commission for Personal Data Protection

Mailing address: Sofia, Bulgaria, 1592, bul. "Prof. Tzvetan Lazarov" № 2

Phone:  +359-2-91-53-518



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